General management must take into account the role of costs with regard to quality, given that it involves many aspects that can not be neglected. Significant what Ricardo Jimenez Aguado, points out that the cost of quality is not only an absolute measure of performance, its importance lies in indicating where a corrective action for a company will be more profitable. In this sense, several studies, authors and companies point out that quality costs represent around 5% to 25% on annual sales. These costs vary depending on the type of industry, circumstances in which the business or service, is the vision that has the organization about costs relating to quality, its degree of advancement in total quality, as well as the experiences in process improvement. Around 95% of the costs of quality they disbursed to quantify the quality as well as to estimate the cost of failures. These expenses are added to value of products or services paid by the consumer, and although the latter only perceived them in price, they become important for him, when based on the information obtained, corrected the faults or breaches and busywork is decrease, and prices are diminished as a result of these savings. For his part, Nelson Pagella gives us, is meant by quality costs money intended to obtain the required quality.