Using BPM, the Division of Siemens Healthcare measurable optimized its customer processes. Project Director Dorothee Funke from customer service: This award we are very pleased and see us more encouraged in our decision for Cordys. We work together on further implementation of the process.” Looked up: keyword process model reports the customer a disorder, a service technician must move on quickly. Which employee can be the fastest on the spot, determined, for example, a Google Maps integration in service management. Cordys solution day pointed the process live, how to implement such a solution quickly. The user creating the process model first according to the requirements of the Department by drag and drop. Just as it runs then the Cordys environment.

Existing rules for processes, for example, what action is followed by a detailed error message can be incorporated and be reused. Once created models can be also always optimized without programming effort. In demand: Hans-Cristian Edwards, Chairman manufacturing solutions Germany, Cordys, BPM trends of increasing economic pressures of recent years leading increasingly to that companies deal with the opportunities of business process management. The biggest benefit is evident in typical cross-cutting areas such as finance & controlling, purchasing, ERP (supply management), logistics and of course IT. It is therefore important that their respective requirements in the Center. Further expect users of BPM solutions, they are adaptable to quickly offer – and at any time. They should also comprehensively support staff that measurably improve situation in the Department and depict even the compliance regulations of the companies.

The trend goes too fast installation-ready out-of-the-box solutions therefore.” About Cordys Cordys is a global provider of software for business process innovation. Global 2000-company all over the world have for Cordys decided to increase the company performance and increased productivity to achieve reduced time-to-market and a faster response to the constantly changing requirements of the business environment. The global company headquartered in the Netherlands. In addition, Cordys maintains offices in the United States, in Germany, EMEA and the Asia-Pacific region. For more information, the print copy or email requested to: dieleutefurkommunikation Sarah holder editorial Kadam road 20 71069 Sindelfingen Tel.: + 49 (0) 7031 76 88-75 fax: + 49 (0) 7031 675 676 E-Mail: Web:

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