The virtual secretariat: agenda management and appointments in some of the best and most advanced virtual assistant companies and remote calendar management service provides this type of service can be used in different ways and adapted to the specific needs of the customer negocio-empresa. Let’s put a case of success of the management service appointments that we have observed in a remote company talk about medical appointments. In this company of the designed a service for those private queries that do not have one person constantly attending calls and managing appointments, with their last minute changes, resets planning for needs of medical equipment and numerous casuistic. This service offer a system by which attending calls reserves an appointment to a specific patient name, can even assign greater or less time depending on different parameters, for example if it is a first visit is assigned an hour-long appointment or whether, by contrast, is a revision or a delivery of results the appointment is reduced to half. In turn, this service offers the possibility of calling patients the day before your appointment to confirm attendance and it should remain a free gap, they seek to fill with another patient. The information is recorded in a unique panel for each client and where you share a calendar which can be modified in real time and that your doctor, if you wish, can access and assign an appointment for some special patient or modify planning according to your criteria.
Through this example of calendar management service manages to offer a cost savings to the doctor since you must not have a person in the query, day passes not queried. While offers to clients a personalized service. In addition, at the operational level is achieved Group a greater number of appointments for a day, so the doctor will have all the agenda organized and with the largest number of potential patients maximizing profitability. With this practical example underline as a service of management of agenda can help a business improvement and we also show the range of functionality offered by current Secretariat services.